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Frequently asked questions

Find answers to many frequently asked questions below or download our Student Handbook here

FAQ

General

Where is the school?
How can I see a map of Camden?
Can I ask questions before I apply to the school?
Does the school have an outside space for smoking?
Where can I eat nearby?
Is Tti accessible to disabled students?
When is the school open?
Can you arrange taxi transfers?

Accommodation

What types of accommodation do you have?
Where is the accommodation?
How much will it cost to travel to school?
Will my accommodation have internet access?
I've booked a twin room, who will I be sharing with?
What time can I arrive?
What should I do if I can't find my accommodation?
Can I send letters in advance to my accommodation?
Do I pay an accommodation finding fee?

Accreditations

British Council Accreditation
English UK

Course Information

When can I start the course?
How long can I study for?
What is the minimum age?
How do I book my course?
Which course should I choose?
What is the difference between a part-time and a full-time course?
Can I study anything else apart from English?
Can I change level during my course?
Can I change the time of my course?
If I finish my course early, can I get a refund?
What happens if I want to cancel my course?
How will you know what my level is?
What qualification will my course lead to?
Are exam fees included in the price of a course?
Do I have to buy a course book?
What is the teaching methodology?

Money

Do I need to pay a deposit?
How do I pay?
Do I need to pay all the course fees before I start my course?
Do you have a registration fee?
Do I need insurance?

Visa Questions

Do I need a visa to study at your school?
Can you help me to apply for a visa?
Can I change my start date if my visa is delayed?
If my visa is refused can I get a refund?

Class Information

How many students are there in each class?
How many classrooms are there?
Where do the other students come from?
What is the average age of your students?
Tell me about your teachers.

First day questions

What should I bring with me to London?
What happens on the first day of school?
How should I prepare for my first day?
What should I bring on my first day?

In-school facilities

Can I use the internet at school?
Can I borrow books and do extra study at school?
Do you have a social programme?
How much does the Social Programme cost?
Can I get a student card, what is it useful for?

Living in London

Will I be able to find a job in London?
Will I be able to open a bank account in London?
Will I have to pay council tax while I live in London?